Belleville, IL
(618) 234-2810

Belleville, Illinois. Family run since 1969.

Heating and cooling in Belleville, run by the same family since 1969.

Mel Southerland named this shop after the Gateway Arch the year it was finished. Five generations later, a person still answers the phone and the technician who diagnoses your system is not paid on commission.

Call (618) 234-2810

How a callout actually goes

We diagnose the unit in front of us, in the words of the trade.

Five marks on one real service call. Every one of them is a part we test before anyone in this company suggests replacing a system.

Refrigerant gauges, a multimeter and an impact driver laid across an open condenser mid service

The Archway story

Named after the Arch, in the year the Arch was finished.

The year was 1969. Mel Southerland, a union sheet metal worker by trade, wanted to be his own boss, and he named the company after the Gateway Arch that had just gone up across the river.

His stepson Bob Jones and Bob's wife Margaret joined in 1971 and made it a family business. Mike came in as an apprentice in 1978 and took over operations when Bob retired in 2000. Over the last decade Mike's sons Marc, Alex and Brandon joined the service and new construction departments, and in 2022 his grandsons Cole and Maddox became the fifth generation to work here.

In that time Archway has put ductwork and equipment into more than 1,500 homes, and held an A plus rating with the Better Business Bureau along the way.

Read the full history
A City of Belleville lamp post banner carrying the Archway logo and the words Since 1969
Archway sponsors a lamp post banner in downtown Belleville. The date on it is the one the company started with.

What we handle

Residential and light commercial, repair through new construction.

We install Trane, GE Connect heat pumps and Mitsubishi Electric ductless systems, and we service Carrier, Lennox, Rheem, Ruud, Goodman and the rest.

See all nine services
The Archway Cooling & Heating crew standing in front of a branded service van in Belleville

Who turns up

The van has our name, our number and our street on it.

620 E Grant Street, Belleville. Our technicians are NATE certified, and for each of the past ten years Archway has been one of the top ten Trane Comfort Specialist dealers out of the 278 across Illinois, Missouri and Iowa. We are also a Mitsubishi Electric Diamond Contractor.

“My AC system went out on a holiday weekend. Archway was able to get the part needed and my system back up and running within a few hours of me noticing the issue. I will be calling Archway for all future HVAC needs.”

Chris Brennervia Google

“Called them on a Saturday afternoon and when they called back, they gave me some things to try. Tried everything they suggested but to no avail. Appreciated that, trying to save me a service call. Called again on Monday morning, and they sent out two technicians. They quickly diagnosed a bad capacitor, replaced it and had me up and running shortly.”

Jim Murphyvia Google

“Karen, Alex, & the team were prompt, respectful, and helpful with our HVAC system replacement. They did their work efficiently, cleaned up after themselves, and were very helpful when training us on the new system. We also have a system maintenance contract with them and it provides peace of mind knowing that they are available when needed.”

Judy Wileyvia Google

Before you call

The questions the office answers most days.

Yes. Our technicians are NATE certified and repair or service any make and model of furnace, heater, air conditioner or heat pump. We install Trane, GE Connect heat pumps and Mitsubishi Electric ductless systems, and we service Carrier, Lennox, Rheem, Ruud, Goodman and the rest.

Call the office number and you get routed to the on call technician. We run emergency and after hours service on weekends and holidays, and the after hours rate for maintenance plan members is discounted rather than charged at overtime labor rates.

Our service technicians are not paid on commission and never will be. There is no incentive to write up a replacement when a repair will do. The price we quote is the price you pay.

Yes. No recordings, no menu prompts, no voicemail box during office hours. Mon to Fri 7:30 AM to 4:30 PM, and Sat and Sun 9:00 AM to 9:00 PM for weekend service.

We run two levels, Pro Partner and Prime Partner. Both cover bi annual preventative maintenance, priority scheduling with a 24 hour guarantee, discounts on repairs and equipment, and discounted after hours and emergency rates.

Special financing is available year round with 18, 24, 36, 60 and 72 month terms, subject to approved credit. Karen handles estimates and can walk you through what the terms look like against the equipment you are considering.

Yes. Archway has installed ductwork and heating and cooling equipment in more than 1,500 homes over the past ten years. New construction runs through Alex with Manual J load calculations, custom ductwork fabrication and one point of contact from proposal to final inspection.

Belleville, O'Fallon, Shiloh, Swansea, Fairview Heights, Caseyville, Millstadt, Smithton, Freeburg and Mascoutah, plus communities across St. Clair, Madison, Monroe and Clinton counties.

Tell us what the system is doing and we will tell you what it needs.

Mon to Fri 7:30am to 4:30pm, and 9:00 AM to 9:00 PM on weekends. After hours and holidays, call the office and you are routed straight to the on call technician.

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